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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is present on each page. A context menu will appear. It contains thorough info about all the operations that you can carry out on the given page. Each pop-up window opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide assortment of tutorial video clips clarifying how to work with our Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you are looking for, take a gaze at our comprehensive FAQ database, which contains questions asked by real persons and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new articles in an attempt to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, you can get in touch with our great team of customer service technicians available 24-7-365 and ready to help you with any question. Each support ticket you send will be answered in less than 1 hour (the average trouble ticket response time is only 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278806

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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